Nortel ATA2 Device Problem

[danchung85]

Hi I have a nortel MICS 6.1 system using SIP trunking via a SPA8000-G1 voice gateway.

About a month ago a connected an ATA device to add cordless telephone system to the system, and it worked fine. (Panasonic brand).

However, after purchasing and connecting a Nortel ATA2 device, I cannot get it to work at all.

Is there a special secret way to install this? or are my (2 ATA2 devices) dead? (I bought one, had one sent as a replacement for defective..)

Any tips and pointers would be appreciated. I find it strange that TWO ATA2 devices would be defective back to back. Thank you very much!

 

[ironhorse17]

Connect a digital phone to that port, it might be bad.

 

[curlycord]

Did you program the new ports/ATAs??


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curlycord

http://www.curlycord.com

 

[danchung85]

I've been using the extension (113) with a digital line till the ata device came in. I went into the system and set the ATA settings to 'telephone' and i think thats it.

 

[curlycord]

Under 113:
-Set Prime line to Pool X
-Pool access to X = Yes
-2 Intercoms
-Hotline to External and add a pause (Feature 78)




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curlycord

http://www.curlycord.com

 

[danchung85]

Ill give that a try today thanks