Nortel 2050 Softphone & ALGO ATA Adapter 2

[WebbersasWell]

I am attempting to connect an analogue cordless phone to a 2050 soft phone running on a PC as recommended by Nortel using an ALGO ATA adapter I have configured the adaptor to run as European Class 1 as recommended on the ALGO site. However, when I try to dial out, though I get a dial tone on the cordless phone and the soft phone shows that a connection is made, I cannot dial any digits from the analogue phone, though I can dial successfully from the soft phone when the cordless has raised a line. The cordless is set to tone dialling and works perfectly through the soft phone apart from dialling numbers, once a number is dialled using the keyboard, the rest is perfect. I have tried another phone, the same result

 

[gwebster]

What version of the IP Softphone 2050 are you using? If you are running v3, then you need the latest 3.01.0062.

 

[WebbersasWell]

Hi

We are running version 3.00.0197, thanks for this I'll get the latest version and see if it makes a difference

 

[WebbersasWell]

After downloading version 3.1 of the soft phone everything works fine

 

[Jephph]

That's worthy of a star -- thanks for the info, Gwebster.

Jephph