I started with a search on here for VoIP Gateway and the last post was back in 2009. I read through a lot of what was already on here but I still have questions.
Just so you know what you are dealing with here, I am not a professional installer but I support our small office needs just fine typically.
All but one of my salesmen are 20-50 miles away from the office. These past two days we've had really bad snow and ice and we have had to be closed because nobody could get into the office. Aside from VPN access to their computers I would love to be able to add remote telephone access so that, as long as the weather hasn't affected power at our homes and at the office, we can answer any incoming calls as if we were in the office.
I know there are companies that offer full IP PBX solutions and I know that there are hosted solutions as well. The owner of the company won't go for a complete overhaul of our system so I was wondering if there was a VoIP add-on to our current Norstar MICS system that would allow us to accomplish what I mentioned above. I found the Norstar VoIP Gateway through Google but coming here and searching for posts about it, it appears that it is really only for connecting remote branches and not what I'm looking to do.
We use two T1s bridged for our system right now and I believe we are PRI. Any light you can shed on this subject for me would be greatly appreciated.
Thanks in advance,
Jeremy
Just so you know what you are dealing with here, I am not a professional installer but I support our small office needs just fine typically.
All but one of my salesmen are 20-50 miles away from the office. These past two days we've had really bad snow and ice and we have had to be closed because nobody could get into the office. Aside from VPN access to their computers I would love to be able to add remote telephone access so that, as long as the weather hasn't affected power at our homes and at the office, we can answer any incoming calls as if we were in the office.
I know there are companies that offer full IP PBX solutions and I know that there are hosted solutions as well. The owner of the company won't go for a complete overhaul of our system so I was wondering if there was a VoIP add-on to our current Norstar MICS system that would allow us to accomplish what I mentioned above. I found the Norstar VoIP Gateway through Google but coming here and searching for posts about it, it appears that it is really only for connecting remote branches and not what I'm looking to do.
We use two T1s bridged for our system right now and I believe we are PRI. Any light you can shed on this subject for me would be greatly appreciated.
Thanks in advance,
Jeremy