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Norstar voicemail features gone

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byte77

IS-IT--Management
May 18, 2004
5
US
Our Norstar system lost power for 3 days. I got the system up and running but I cant use the feature codes to get into voicemail. It simply ignores the codes 981,983, 980 etc.....

any suggestions?

James
 
Try feature 9*1 to see if the NAM replies and the feature codes have changed.
Also try rebooting the NAM again if no feature codes are available.

If this is a flashtalk try feature 903 and press ok a bunch of times.
After the last ok use feature 983 and enter 266344 as the password. Follow the prompts to configure the system from the key prompt just press ok.
If this step is required you will have to reprogram your flashtalk from scratch.

David Brillert
 
I tried those feature codes but to no avail. Can I reboot the NAM without rebooting the whole system? I already assigned the extensions again.

James
 
Got it back by rebooting. Thanks

James
 
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