Norstar saying restricted call outgoing

[mail2mail]

I need some help with the Norstar phones where on couple of lines it says Restricted call and not allowing me to dial out only can answer incoming.

 

[curlycord]

You need to go into Lines in Configuration and see what Restriction filter is bing used and either change to another filter or edit current filter.

If you have no ise what I am talking about then you need to call a tech.

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[stsguy]

make sure the restriction filters for lines are set to 00

 

[fireeater]

it could be filter assigned to the lines ,or stations
if happening to all sets, it could be line filter
if only happens to a set or couple of sets check dn filters

HALLOWED ARE THE ORI

mike

http://www.ics-on.ca

 

[mail2mail]

Thanks for the responses I have never changed any filters
fireeater, we have a total of 18 sets and 5 lines. On 2 sets lines 2, 3 are only Incoming. On another 2 sets Lines 4 and 5. Please guide me with how to change dn filters.
Thanks in advance.

 

[curlycord]

It's all in the guides, which can be found free at Nortel site.
A little hard to train on the forums when it takes a week long course and why I said call a tech.
You also didnt mention software level which can mean different programming entries.

If you know the password and how to navigate programming then do as I mentioned above.

At least post your software version.


=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[RikRodgers]

As a rule, too, giving advice that would allow someone to commit toll fraud on a public forum is probably not a good idea.

Calling a local tech is probably your best bet.