I am not familiar with NAMs but currently, I have an issue with the auto attendant picking up on only three of the calls. Any call that comes after will ring and never be picked up. How many ports are available on a NAM and where to enable them to allow more calls to be answered by our auto attendatn. Thanks.
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Norstar/Nam
- Thread starter turtlezzz
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Deweyhumbolt
Technical User
Never seen a NAM with less than 4 channels. Use Ftr915, pswd and navigate to Channel Status and you will see realtime what your channels are doing.
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jerryreeve
Vendor
it really depends on the age/version of the NAM the NAM 1 used a copper dn interface instead of the fiber interface.
sounds like one of the ports/DN's may be bad.
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'Rule 29', "The enemy of my enemy is my enemy's enemy. No more. No less."
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JerryReeve
Communication Systems Int'l
com-sys.com
sounds like one of the ports/DN's may be bad.
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'Rule 29', "The enemy of my enemy is my enemy's enemy. No more. No less."
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JerryReeve
Communication Systems Int'l
com-sys.com
RikRodgers
Vendor
Or their line 3 may not be assigned to be answered. Check this under F983/AA/Lines.
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