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Norstar NAM 1
- Thread starter Kkress4
- Start date
SupportDude
Technical User
I've never felt comfortable posting this type of info on a public forum.
Hit my site, send me an email and I'd be glad to help.
-SD-
Hit my site, send me an email and I'd be glad to help.
-SD-
- Thread starter
- #3
Well on my own i have figured out how to get into it.
This might be to big of a question but i cant seem to understand the directions.
How would i set it up to. Answer.. ask the caller if they know their parties extension press 9 to answer it or stay on the line to be connected to an operator?
Going thru the menu and instructions was to difficult is their a simpler way?
This might be to big of a question but i cant seem to understand the directions.
How would i set it up to. Answer.. ask the caller if they know their parties extension press 9 to answer it or stay on the line to be connected to an operator?
Going thru the menu and instructions was to difficult is their a simpler way?
- Thread starter
- #5
norstarboy125
Vendor
i find it easier to program thru telset but then again i come from a Norstar background.
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1
- #7
RikRodgers
Vendor
Hooking a laptop to a NAM to program is more hassle than it's worth. That'd be different if you had a CP.
General Overview- Under f983, AA, Lines, select the lines you want aa to answer, and assign them to be answered by a table. AA, Tables- Assign greeting 1 for all selections, and your attendant's extension. Record your greeting in greeting 1. F982- Assign "answer lines" to Y, attendant available to Y, and make sure your attendant's extension is entered there.
You should be done.
If this isn't working for you, I'd definitely call a vendor. It probably won't be as expensive as you fear, and you can blame them if it doesn't work the way you want it to.
General Overview- Under f983, AA, Lines, select the lines you want aa to answer, and assign them to be answered by a table. AA, Tables- Assign greeting 1 for all selections, and your attendant's extension. Record your greeting in greeting 1. F982- Assign "answer lines" to Y, attendant available to Y, and make sure your attendant's extension is entered there.
You should be done.
If this isn't working for you, I'd definitely call a vendor. It probably won't be as expensive as you fear, and you can blame them if it doesn't work the way you want it to.
- Thread starter
- #8
Thanks for the excellent answer! ill try that and see what i can do. just from playing around Ive set up voice mail boxes for each of my extensions, May be simple but this is coming from someone who never has set up a Nam before. thanks again.
SupportDude
Technical User
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