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norstar nam acd disableing
- Thread starter larrypoi
- Start date
is it a minuet... if it is check for newest version it had a nasty glitch and would constantly disable itself...dont know if they ever fixed it
Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com
Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.
Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com
Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.
- Thread starter
- #3
it is a minuet version 1.10.0008 so it is an earlier version
i have 6 incoming lines answered by the nam and routed to the acd through path 1 of the ccr,it has worked for 6 months
and now it disables sometimes 2 or 3 times a week.when a caller pushes 1 for the acd it rings once says the person you are calling is not available and returns to the tree.
something i found on sunday is in the alarms of the nam every day at 6:00 am and 6:00 pm alarm ENOUGH DISK S9
comes in,any clues??
i have 6 incoming lines answered by the nam and routed to the acd through path 1 of the ccr,it has worked for 6 months
and now it disables sometimes 2 or 3 times a week.when a caller pushes 1 for the acd it rings once says the person you are calling is not available and returns to the tree.
something i found on sunday is in the alarms of the nam every day at 6:00 am and 6:00 pm alarm ENOUGH DISK S9
comes in,any clues??
it is a know problem and needs to be upgraded to newest version...error msg means nothing...has nothing to do with acd
Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com
Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.
Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com
Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.
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