Hello all,
Norstar MICS 7.1 with PRI, 65 stations. Using all 23 channels.
Was working perfectly with AT&T Fiber on their Cisco 2921 Box. We have about 22 of the 65 stations that need to use an OLI that routes to one of the DID's in our 100 block.
All of that was working on the AT&T box just fine.
Friday - changed providers to Spectrum / Time Warner - Fiber on their Cisco 2901 box.
We've worked through a number of issues, like having to increase the line Build Out from 7.5 to 15 (Same cable that was being used with the AT&T box) Then, Spectrum wants NI-2 and AT&T was on DMS100 So had to change that. Inbound seems okay for the most part, BUT BUT
Now, if we leave the prior to cutover working OLI settings on the 22 phone sets, when we get to about the third outbound call, within a few seconds of it connecting, we drop all calls on the PRI.
If I take 6 of the sets in one room, where I can test, and set their OLI to none or to the main number assigned from Spectrum, I can make 2 calls on each of these sets at the same time (1 call, then on hold + another call) So - 12 calls coming from this one room with 6 phone sets. If I change the OLI to the other DID number, then, within a few seconds of the 3rd call (Same exact phone sets that I just tested 12 calls on 6 phones with) When I make the third call, it will drop all calls.
Of course, Spectrum is saying it is the phone equipments fault. I don't really want to default the switch and re-key the PRI and start over from scratch, but this one has me stumped so far.
We tried DMS100 earlier today, and no better, although I've read other places that OLI and DMS100 seem to play better together.
We've tried two different t-1 corssovers,(10-20ft cables) Line Build outs of 0, 7.5 and 15. With 15 some cell phones that are being called claimed that the signal seemed better, but easily could have been the cell coverage of wherever they were.
Seems to me that there is some configruration in the Spectrum Cisco box that the AT&T folks had different in their Cisco Box. Unfortunately, with changing providers, I can't easily get the AT&T guy to talk to Spectrum about configs on the Cisco that worked for AT&T fine for 3 years.
Any ideas?
Thanks,
Norm Rasmussen
Norstar MICS 7.1 with PRI, 65 stations. Using all 23 channels.
Was working perfectly with AT&T Fiber on their Cisco 2921 Box. We have about 22 of the 65 stations that need to use an OLI that routes to one of the DID's in our 100 block.
All of that was working on the AT&T box just fine.
Friday - changed providers to Spectrum / Time Warner - Fiber on their Cisco 2901 box.
We've worked through a number of issues, like having to increase the line Build Out from 7.5 to 15 (Same cable that was being used with the AT&T box) Then, Spectrum wants NI-2 and AT&T was on DMS100 So had to change that. Inbound seems okay for the most part, BUT BUT
Now, if we leave the prior to cutover working OLI settings on the 22 phone sets, when we get to about the third outbound call, within a few seconds of it connecting, we drop all calls on the PRI.
If I take 6 of the sets in one room, where I can test, and set their OLI to none or to the main number assigned from Spectrum, I can make 2 calls on each of these sets at the same time (1 call, then on hold + another call) So - 12 calls coming from this one room with 6 phone sets. If I change the OLI to the other DID number, then, within a few seconds of the 3rd call (Same exact phone sets that I just tested 12 calls on 6 phones with) When I make the third call, it will drop all calls.
Of course, Spectrum is saying it is the phone equipments fault. I don't really want to default the switch and re-key the PRI and start over from scratch, but this one has me stumped so far.
We tried DMS100 earlier today, and no better, although I've read other places that OLI and DMS100 seem to play better together.
We've tried two different t-1 corssovers,(10-20ft cables) Line Build outs of 0, 7.5 and 15. With 15 some cell phones that are being called claimed that the signal seemed better, but easily could have been the cell coverage of wherever they were.
Seems to me that there is some configruration in the Spectrum Cisco box that the AT&T folks had different in their Cisco Box. Unfortunately, with changing providers, I can't easily get the AT&T guy to talk to Spectrum about configs on the Cisco that worked for AT&T fine for 3 years.
Any ideas?
Thanks,
Norm Rasmussen