Norstar MICS 7.1 NO FREE LINES

[kstew60]

I have a customer that has only 50 phones installed and I just installed a Third PRI on there system. That gives them a total of 69 lines. They are still getting no free lines sometimes when calling out. Why would this be happening? I have tested all three PRI's and they are all working. They are all in pri group A. Is there something that would keep them from rolling to the next PRI when all lines are busy on the third pri?

 

[silver987]

I don't know if this will help but I would check for disabled channels.
How to disable PRI channels
Open maintenance, press next to link status
Press: Show
Press: Next Cards on KSU
Press: Show
Press: Next Card 1 KSU PRI
Press: Show
Press: Show
Disable channels as needed.


Wayne T

 

[ironhorse17]

Are they all in and out? Are the lines disconnecting?

 

[exsmogger]

Are all the PRI circuits set to ascending or descending?

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952

 

[kstew60]

Pri's are set up ascending

 

[kstew60]

all are in and outbound and as far as i can tell they are disconnecting

 

[kstew60]

lines are showing idle or busy on the b channels in link status

 

[exsmogger]

When you installed the third PRI did you use the NT7B74AAAA digital trunk card? The older style NT7B74GA won't work correctly as the third PRI in a trunk module.

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952

 

[PERRYPJ]

Also make sure that B Channel Service Messaging is turned off in the Central Office

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[curlycord]

Is the 3rd DTI card all alone in the 12X0 as it should be?


=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[SupportDude]

If all of the PRIs in in PRI-A, you have to set the CbC limits for PRI-A Public. By default they will be minimum 2 and maximum 23 for incoming and minimum 4 maximum 23 for outgoing.
Change the maximum settings to reflect your total number of channels (69).
CbC Limits are configured under System Programming>CbC Limits.

HTH!


-SD-

http://www.mysupportguy.net