Norstar MICS 4.1 PRI Conference Call Issues

[peedub]

I have a customer with a Norstar MICS 4.1. They recently moved to a PRI and now they cannot be heard on conference calls. Whenever anyone is on a conference call the second and 3rd party cannot hear the original caller. We have analog lines in the system as well and they work fine with conference calling.

 

[luv2ski]

there were alot of issues for pri on 4.0 and 4.1 i would upgrade to at least 5.0 and go from there.

Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com

Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.

 

[hawks]

Same with 5.0 I have heard of phones not ringing when a call comes in over the PRI. If you are going to upgrade go on up to 6.1. I believe the conference problem has somthing to do with the switch you are connected to.

 

[archie819]

I would suggest to bring the software up to the latest 6.1..Make sure when you do this that the voicemail get upgraded also..

Archie

 

[royaltg]

Has anyone proven that ver. 6.1 fixes this conferencing issue with PRI lines? I am running 4.1 and getting the exact same issue, second and third caller can not hear first, but first can hear all callers. I will have to upgrade vmail (NAM) if 6.1 is required, so don't want to spend the $$$ if the problem will still be there.

 

[PhoneJerk]

I have the same problem with one of my customers. Will, or did the upgrade to 6.1 work to fix this problem?