Norstar Meridian DN / DID ?

[dlwerlls]

I am using an older Norstar Meridian system and am used to using the **266344 method of programming my phones.. I had a working 340-2280 number with DN 628 / Target line 255 / DID 255. Set the Vmail Bx# to 626 and all works fine. Did the same with 340-2270 with DN 625 / Target Line 245 / DID 245. Set the vmail to 625. This unit onyl works internally. Calls from outside to the 340-2270 # go to and internally generated message saying "this number is not in service" ... Again, if dialed internally, all works as should.. Vendor seems bamboozeld too...
Dave W

 

[dlwerlls]

sorry that is pointed to vmail box 628, not 626...

 

[JoePhoneGuy]

Is target line 245 programmed to appear & ring at DN625?

 

[dlwerlls]

Roger that.. TL 245 is set to appr & Ring at DN625

 

[galfaro]

When you say the unit works internally, are you making an intercom call to Ext.245?
Also when you dial this outside number 340-2270, does it blink on the phone?
The message you are getting is not a Norstar message, if it is in fact saying what you say it's saying.
Gabriel

 

[dlwerlls]

Gabriel, Thanks for the post... No, for the internal call to 340-2270, I am making a call to ext 625, 7208 unit picks up after 3 rings and goes to vmail. When I use a cell phone or outside line to try 340-2270, I get a "sorry, that number is not in service"... The voice on the message is the old tcom admin guy gone now for three plus years. The phone itself flashes "not in service

 

[bigcat919]

One thing to check is to make sure the prime set for the DID line is set for that one extention where the DID line is supposed to ring.

 

[dlwerlls]

Thanks All... I figured it out... The message "out of service" was an internally generated one, so I went voice mailbox hunting..Found a mis-labeled VM box whose message was "out of service".. Found out the VM DN, went to Terminals & Sets and removed the line from the "out of service" DN...Works like a champ now....

Thanks again...DLW