Norstar Meridian - Dial 9 without hitting intercom/handfree

[bluefox3681]

I had a Meridian M8X24-DS drop on me a few months ago. I replaced it and programmed all of the extensions back and things seem to be pretty good. However, there are a few custom configs that I hope someone knows something about.

I have a user that tells me that before he could just hit the number 9 to get an outside line. This is without picking up the handset or hitting the intercom/handsfree button. I played around a bit with the handsfree options under 'Capabilities' but I can't seem to get this to work as he is describing.

Anyone have any idea? Appreciate it much.

 

[snowman50]

Set the extn to---Automatic dial..

It's probably set to standard dial as default which requires you to press a button.

Usually set under preferences ...

 

[curlycord]

How to dial 9 for outside line on 8X24

Line Access\2XX\Prime Line should equal Pool A

Liness\00X Should be in pool A for each line

Access Codes pool A should = 9 (or use Dest Code and Route)

Now on the newer CICS MICS or BCM you have Automatic dial to program too which allows you to just start dialing but this is an 8X24 so not sure how that was made possible.



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[bluefox3681]

That's the tricky thing. This is an older system. DR5 is the card. I don't think it has the auto-dial feature.

Hmmm.

 

[snowman50]

Press feature *82. Then press # to select automatic dial

 

[bluefox3681]

Press feature *82. Then press # to select automatic dial"

Thank you! This is the ticket!!!!!

 

[curlycord]

I looked this up and seems DR5 is when Automatic Dial came out.

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