A vendor with a RAD (remote access device) and the proper software (NRU) can perform a backup. On an 8x24, it would probably be quicker to just reprogram the entire thing.
Working with a RAD is frustrating, but not imposible. My suggestion is to download the NRU from Nortel's website and put it on a Windows 98 laptop. You can then go to the site and direct connect to the switch through the RAD and make a good backup.
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