Non Delivery Reports not being forwarded

[cameronem20]

Hello

I have a public folder set up that is called "reports"

Under the exchange manager > servers > protocols > smtp server > default smtp virtual server properties > messages tab

I have "Send a copy of non-delivery report to:" and I have specified this to be reports@visual-aids.co.nz

However the NDR's aren't showing up in the public folder
Any other emails sent to the public folder are appearing

When I send a test email to a non existant address I get the following message generated back to the sender:


Your message did not reach some or all of the intended recipients.

Subject:
Sent: 27/02/2003 00:16

The following recipient(s) could not be reached:

'ndrs@visual-aids.co.nz' on 27/02/2003 00:16
The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
<srv1.visual-aids.co.nz #5.1.1>






However this is not sent to the public folder?

Any ideas as to why would be greatly appreciated.

 

[Davetoo]

You have mail enabled the public folder?

 

[cameronem20]

Yes I have, and have tested this by emailing the public folder through normal methods and it works fine.

 

[sxwk12]

I know this may sound VERY elementary but it happened to me just the other day. CHECK THE SPELLING of the email address. I racked my brain for almost 2 hours trying to figure it out. And that was the problem, I had my name, of all things, spelled wrong, instead of sidney, I had sindey.

Sidney

 

[dlalonde]

Not sure if this issue has been resolved but I have a similar problem. NDRs won't show up in the public folder but if I ask for a delivery notification and send on behalf of the public folder's e-mail address the notification is returned. Is there any reason why NDRs can't be returned to a public folder?

 

[Greg29]

Hello,

Is the &quot; Allow Non Delivery reports&quot; checkbox checked in Global Settings--Internet Message Format---Properties of &quot;Default&quot; in right pane?

Greg

 

[dlalonde]

Yes it is checked. Only Allow out of office replies, Allow automatic replies, and Allow automatic forward are not checked.

 

[dlalonde]

Well here's the official Microsoft answer - XADM: Non-Delivery Reports to a Distribution List or to a Public Folder in Exchange 2000 Server Are Not Supported (

http://support.microsoft.com/?id=817220).

There's got to be a better solution to the problem and I'd appreciate any suggestions anyone has.