Non-DDI incoming routes from ISDN30

[J0rn]

Good afternoon,

I've lurked for many years, here's my first request!

I have some 'legacy' non-DDI numbers coming into an Option 11 but I can't see where they go - I need to change the hunt group or equivalent as they seem to be going all over the place currently (distribution was configured over 15 years ago).

Where should I look?

Thanks for your help!

Jon.

 

[hawks]

If you know what trunk they come in on go to LD 80 and do a trace on that trunk. It will tell you what extension it is going to.

 

[Firebird Scrambler]

It's best if you try out the following excel capture file for sets, ACD etc. You can get follow what is being forwarded etc.

Download the link below. There should be a word doc guide attached.



All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.