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Noise on the line when calling into call pilot.

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jimc35

Technical User
Jun 16, 2009
96
US
I have an issue with noise on the line like static when every I call into the call pilot system. This happens when call inside or outside the Nortel system. I have rebooted the call pilot system, the switch that ties my call pilot into the cs1000 and also the MGATE card. I have no replaced any of the components yet. I am at a loss as to what is causing the noise.
 
First is it all the time or just sometimes

OLD ROLMEN WORKING ON NORTELS AND AVAYA
 
Yes the noise happens all the time no matter what port on the call pilot system. The set up is a cs1000 4.5 with call pilot 4.0. I swapped the Mgate card but that was not the cause. I was told by someone next door that there was a lightning strike that hit close to the building that blew out their flat screen monitor this past Friday evening. I did not get any reports of trouble until Monday of this week.
 
Not sure but it seem that you card may be defeat did you tried to change the card or swap with same type of card which is working.

Learning is not enough, you have to apply it...
 
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