TekSolutions
IS-IT--Management
- Jul 15, 2011
- 71
I have been working on a Dell Studio 1537. The owner dropped it and broke a hinge. When they picked it up and opened it the broken hinge damaged some of the cables including the wireless, video and power button cables. All of which have been replaced.
The screen did not appear to be damaged, however when I turned it on, after making the necessary repairs, I got no video, but the back light did come one. What I did get is hard to explain, it was like white noise one a TV screen that was not receiving a signal from an antenna. I was able to connect an external monitor and was able to get video. So I replaced the screen with a brand new one. Now the the back light comes on but the screen is blank. I currently have an external monitor connected to it and getting video. I have the setting set to duplicate the monitors, the notebook screen is blank although the back light is on.
If the video cable is disconnected from the screen or mobo, the back light goes off. In spite of that I am thinking that the video cable I am using is bad. Before I get another one I wanted to get the advice of others that may have ran into this same situation.
Any suggestions welcome and appreciated.
The screen did not appear to be damaged, however when I turned it on, after making the necessary repairs, I got no video, but the back light did come one. What I did get is hard to explain, it was like white noise one a TV screen that was not receiving a signal from an antenna. I was able to connect an external monitor and was able to get video. So I replaced the screen with a brand new one. Now the the back light comes on but the screen is blank. I currently have an external monitor connected to it and getting video. I have the setting set to duplicate the monitors, the notebook screen is blank although the back light is on.
If the video cable is disconnected from the screen or mobo, the back light goes off. In spite of that I am thinking that the video cable I am using is bad. Before I get another one I wanted to get the advice of others that may have ran into this same situation.
Any suggestions welcome and appreciated.