Greetings, I have run into a very unusual dilemma. My client’s laptop appears to be password protected. This is the interesting part. When I start the computer and get to the
XP (Home) welcome screen there is nothing on the right side of the screen,
No user accounts to log onto. My only choice is to restart the machine. I tried this dandy little W2k/XP password change utility. It tells me there are no user accounts? I tried to log-on in safe mode and it brings me back to the welcome screen. I also tried using the recovery console, nothing seems to work. When I do the three finger salute a users name comes up, however he insists he never created the account and he insists the machine was never password protected. I even did a nondestructive OS reinstall, nothing. (Bottom line, They need the data) other wise I would format the drive and do a clean install. Any Ideas? Thanks
XP (Home) welcome screen there is nothing on the right side of the screen,
No user accounts to log onto. My only choice is to restart the machine. I tried this dandy little W2k/XP password change utility. It tells me there are no user accounts? I tried to log-on in safe mode and it brings me back to the welcome screen. I also tried using the recovery console, nothing seems to work. When I do the three finger salute a users name comes up, however he insists he never created the account and he insists the machine was never password protected. I even did a nondestructive OS reinstall, nothing. (Bottom line, They need the data) other wise I would format the drive and do a clean install. Any Ideas? Thanks