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No transfer for outgoing calls

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andyjreed

Technical User
Mar 19, 2009
23
US
I'm sure there's a quick and easy fix for this.....we need to be able to park, transfer, conference, etc. outgoing calls. This works fine for incoming calls, but the softkeys on our sets go blank on outgoing calls, and the transfer button on 2616 sets does nothing if we originate the call.

I'm very new to Option 11, previously only did Norstar....so please be patient with me!
 
..and your trunk data.

As a general comment, you will not be able to transfer/conference/... an outgoing call until it is considered as "established".
 
Ya, I'd say this could be a Trunk supervision issue. Post away

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