No Telephony under Unified Manager

[HUCHIMAMA]

I have a really weird thing going on with one of our customers BCM400 3.7 When I log into to it using Unfied manger on my laptop I get no sub directory's under Telephony. No Lines, no sets, nothing.

All other PC's on there Network have everything showing fine. I have rebooted the BCM still nothing.

Any thoughts, could I need to reload the JAVA files on my laptop.

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[Onyx1]

If you're using Java 1.6, downgrade it.

 

[TLDuk]

or you could install patch BCM370.237-UM3 and all its dependencies BCM370.201-CTI or later Or BCM370.213-SU3 or later