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No speech path when FDN transfers to Voicemail

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Pbxpoweruser

Pbxpoweruser

IS-IT--Management
Jul 16, 2007
239
CA
Hi,
We are having an issue where when we place a call through SIP trunking to a telephone number and it redirects to voicemail, we are getting dead air.

If we answer the call on the set everything works perfectly. I notice that when the calls is redirected to voicemail another SIP trunk is seized. I am not certain that this is normal and it looks as if the system thinks it's another call altogether.

Any idea where to start?
 
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