Hello.
I recently upgraded my PC with a gigabyte GA-7VA-C
motherboard and an AMD Athlon XP 2200. The motherboard has
an on board sound card (Avance AC'97 from Realtek-ALC650).
Everything seems to run well apart from the sound (no
sound). In device manager there was a black exclamation
mark (in a yellow circle) at the sound device. The message
I receive when I click properties is a Code 10: This
device is either not present, not working properly or
does not have all the drivers installed. I tried
almost everything. Remove the device, unistall the
drivers, re-install them (either by using the CD that came
with the motherboard or by leting windows find the
appropriate drivers or by downloading drivers from the
net) but nothing seems to work. The device does not appear
to have any conflicts but I also tried to change the slot
of another device that was using the same IRQ. However,
windows assigned again the same IRQ so nothing changed.
I have also tried to remove some devices and although the IRQ assigned to the sound card changed, there was still no sound.
I finally downloaded the updated drivers from realtek's site. After I install them and reboot, the computer freezes. When I press ctrl-alt-del I can see that the program that is running is cmdninst.exe. Apparently there is something wrong there and windows cannot process this operation. I need also to mention that I disabled from BIOS, the games port because if this is enabled the computer will again freeze exactly in the same way I mentioned before.
After rebooting and starting in safe mode and removing all the devices, the games port was finally installed BUT the problem with the sound remains exactly as before.
Any help would be greatly appreciated.
I recently upgraded my PC with a gigabyte GA-7VA-C
motherboard and an AMD Athlon XP 2200. The motherboard has
an on board sound card (Avance AC'97 from Realtek-ALC650).
Everything seems to run well apart from the sound (no
sound). In device manager there was a black exclamation
mark (in a yellow circle) at the sound device. The message
I receive when I click properties is a Code 10: This
device is either not present, not working properly or
does not have all the drivers installed. I tried
almost everything. Remove the device, unistall the
drivers, re-install them (either by using the CD that came
with the motherboard or by leting windows find the
appropriate drivers or by downloading drivers from the
net) but nothing seems to work. The device does not appear
to have any conflicts but I also tried to change the slot
of another device that was using the same IRQ. However,
windows assigned again the same IRQ so nothing changed.
I have also tried to remove some devices and although the IRQ assigned to the sound card changed, there was still no sound.
I finally downloaded the updated drivers from realtek's site. After I install them and reboot, the computer freezes. When I press ctrl-alt-del I can see that the program that is running is cmdninst.exe. Apparently there is something wrong there and windows cannot process this operation. I need also to mention that I disabled from BIOS, the games port because if this is enabled the computer will again freeze exactly in the same way I mentioned before.
After rebooting and starting in safe mode and removing all the devices, the games port was finally installed BUT the problem with the sound remains exactly as before.
Any help would be greatly appreciated.