no signal from expansion module port

[Sauliu_]

could get some suggestion? i have ip office 406 DS and expansion module Analog POTS30V2. I have any signals from expansion, so i have connected avaya phones to ip office BD ports. How to make work analog ports? Maybe version doesnt fit?
Thanks

 

[budbyrd]

It is the correct version. At that revision the modules are always two versions higher. Make sure to use the Avaya shielded cable that comes with the modules as it isn't a ethernet connection and standard patch cords don't work very well if at all.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[Sauliu_]

the cable is original. I can manage analog module from IP office manager.Every settings of i have checked with another ip office 406, - its the same. So i dont know, where is the problem

 

[Westi]

the screenshot you have in your original post, is that from the upgrade manager?

If so then your left is your existing release which would make the IPO a R4.2 while the expansion is a 3.1 (3.1 +2 = 5.1)
and your bin files (hopefully not the entire admin suite) seem to be 3.1 as well.

Could you clarify?

Joe
FHandw, ACSS, ACIS

"Dew knot truss yore Spell Cheque