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No second phonr call posible

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wokkel99

Technical User
Aug 22, 2004
35
NL
I have a problem now on two sites.

Call are routed to a huntgroup, with one agent in it, and call waiting is turnd on, and on the extension also call waiting is turnd on.
The problem is nou that the second call, get a busy tone.

The both sites have software 3.0(40).
 
1. make sure you have more than one appearence key on the DS handset

2. have you got Queueing turned on and how many calls can queue at once.

3. The hunt group must be set to group mode for call waiting to work.

[cheers]
 
All the settings are ok,

And it has worked almost a month, but now it's not working anymore

 
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