TelcomAdmin
MIS
I have a Prologix and an S8300/G700 connected together VoIP byway of a T1 VPN internet connection. The setup allows for 4-digit dialing between sites.
Problem - When dialing from the Prologix to the S8300 the calling party does not hear ringback tone but at the distance end the phone rings normally. This is an intermittent problem that recently surfaced.
In this scenario which switch provides the ringback tone? The Prologix is using an IP Media Processor and the S8300 is using a DS1 card. Any help would be greatly appreciated.
Thanks -
Problem - When dialing from the Prologix to the S8300 the calling party does not hear ringback tone but at the distance end the phone rings normally. This is an intermittent problem that recently surfaced.
In this scenario which switch provides the ringback tone? The Prologix is using an IP Media Processor and the S8300 is using a DS1 card. Any help would be greatly appreciated.
Thanks -