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No ring tone when calling via Premicell using ARS

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quasiplanter

Vendor
Nov 15, 2007
35
GB
Hi Guys,

Heres a strange one.

We have recently connected a 2n BRI GSM gateway onto an IP500 (v7-23). When routing mobile '07' calls via a standard SC (07N-07N > Line Group) ring tone is returned as expected, however when routing via an ARS form (07N-07N-Line group)no ring tone is returned, although the call rings the remote mobile and connects succesfully.

I have enable secondary tones etc, but the issue persists.

It is important the ARS operates correctly in order for the calls to route via the fallback route in the event the gateway is busy

Any help is greatly appreciated, as this is a very unusual issue.

Many Thanks
 
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