I found that the restore point feature in Windows 10 is defaulted to off. So when I found that I could not access my laptop after Cortana created a new admin account, I was forced to use a password to access my computer. There was no going back to an earlier time when the computer had no password.
When I boot my laptop, I see my Dan's PC admin account in the bottom of the cue at the bottom left-hand side of the screen and the new Cortana account above it. Since I never had a password for my computer, the only way to log on is to use the new admin associated account ending in @microsoft.com.
This is very frustrating for my wife who is just now learning to use the computer for email and the Internet. I can't say I am happy about it either.
I have looked at several password changing how-to's on Youtube, but almost all of them require doing stuff above my head. I also found some software that cost $19.95 to change the passwords, but am not sure it will do for me what i want which absolutely no password at all.
Any suggestions?
Daniel
When I boot my laptop, I see my Dan's PC admin account in the bottom of the cue at the bottom left-hand side of the screen and the new Cortana account above it. Since I never had a password for my computer, the only way to log on is to use the new admin associated account ending in @microsoft.com.
This is very frustrating for my wife who is just now learning to use the computer for email and the Internet. I can't say I am happy about it either.
I have looked at several password changing how-to's on Youtube, but almost all of them require doing stuff above my head. I also found some software that cost $19.95 to change the passwords, but am not sure it will do for me what i want which absolutely no password at all.
Any suggestions?
Daniel