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no response from modem

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velvet

IS-IT--Management
Jan 18, 2000
4
US
I have installed both a PCI modem and an ISA modem in this computer. Both times I try to dial in I get this error msg.<br>Error 630:&nbsp;&nbsp;The computer is not recieving a response from the modem.&nbsp;&nbsp;Check that the modem is plugged in and if necessary, turn the modem off and then turn it back on again.<br>the computer is a pentium 200Mhz Aopen brand. Does any one know how to straighen this out?
 
is there a driver required to be installed with the modem .What does dial in refer to ?<br>via an external phone line ? . Is there an interupt conflict maybe . Check in settings- control panel - system device manager . Properties . If you are dialing in you may need to set the modem to auto answer mode via the modem driver software or via the Hayes command set commands . .&nbsp;&nbsp;
 
nevermind. The problem was windows 98. there was a missing .vxd file.&nbsp;&nbsp;once that was installed it recognized the modem. Thanks
 
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