No Redial Function on 5610

[GeoffersKing]

I have a IP Office 406 on version 4.1 and I have 2 x 5610 handsets and the rest are digital handsets. Every digital phone can use redial and has outgoing call log no problem but the 2 IP 5610 handsets have no outgoing call log and no redial log available. Any Ideas?

 

[mattKnight]

Call Appearance keys? (i.e. have you got any programmed or did you delete them?)

Take Care

Matt
If at first you don't succeed, skydiving is not for you.

 

[GeoffersKing]

They have been deleted. To make way for other features. Is this necessary for IP Phone call logs?

Thanks

 

[mattKnight]

Yes... (that is why I asked ;-))

In fact, running a system without call appearances on system phones is not supported...



Take Care

Matt
If at first you don't succeed, skydiving is not for you.

 

[ProviderReborn]

Call appearences will remove your LNR features and also the incoming/missed/outgoing logs.

My tip would be have key a and key b minimum and if you wish to have busy on the second call reserve your last call appearence.

ACA - IP Office Implement
ACA - IP Telephony
CCENT - Cisco ICND1
CCNA - Working towards.

 

[GeoffersKing]

Thats Brilliant. It alll works now. Thanks for your advice.