no ping voip card to card

[IPEXE]

Dear All,
We have two locations connected over VPN where two voip devices are working one network is 192.168.1.0 and other 192.168.2.0
voip 1 -192.168.1.202
voip 2-192.168.2.202

both IPs are able to ping from PC in both network but when I try to ping each other through their telnet they are not able to ping

I am able to ping local ips through telnet of each device but not other location ips any help appriciated.

 

[Westi]

can you ping a phone in the 192.168.1.0 network from a PC in the 192.168.2.0 network?

If yes then it is not a routing issue if no then your phone devices have most likely no default gateway assigned or the wrong one.

Joe
FHandw, ACSS, ACIS

"Dew knot truss yore Spell Cheque

 

[IPEXE]

Yes from PC,ping is working. Gateways also confirmed with IT person they are right.

 

[Westi]

maybe there is an access control list ACL setup in a switch but unlikely to be honest.

No further ideas I am afraid.

Joe
FHandw, ACSS, ACIS

"Dew knot truss yore Spell Cheque

 

[CoralTech]

Check your gateways and subnets.