No one knows how to do this??

[Schlickieboy]

I have a 8730 running 5.0 and have a question on Caller ID. Can it be set up so if an agent places a call to different numbers they can choose different ani to send? If this is possible how would you set that up?

 

[dignoffo]

Caller-ID is controlled by public unknown number tables. I don't think there is a way to change the caller-ID sent on a per call basis.

You can block caller-ID on a per call basis using the Per Call CPN blocking feature.

 

[98Converter]

If you send it out on different trunks you can change it...

Call A goes trunk group 1
Call B goes trunk group 2
Etc...

Just an option.




Thanks,
CJH

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