No notification on new mail arrival

[Kreiss]

I have Office XP and I've got the "display an envelope in system tray", and "play a sound" checked to handle new mail notification. I use Outlook to retrieve my hotmail mail. I reinstalled Outlook, and downloaded Office XP service Pack 3 and still no notification of any kind. Just for fun I tried Outlook Express and both notifications work fine in this. Does anybody have any other suggestions to get the notifications to work in Outlook?

Thanks in advance,

Kacy

 

[coakerb]

Did you set up this way?

On the Tools menu, click Options.


Click the Preferences tab, and then click E-Mail Options.


Select or clear the Display a notification message when new mail arrives check box.
Note You can also play a sound or change the mouse cursor when messages arrive. On the Tools menu, click Options; click Preferences, click E-Mail Options, click Advanced E-Mail Options, and then under When new items arrive, select the options you want.

 

[Kreiss]

Yes,
This is the way I set it up, but still no luck......

 

[coakerb]

OK another thing to try....click on HELP in OUTLOOK...and chose DETECT AND REPAIR option.....a bit simple I know but just might fix it?

 

[mscallisto]

After you make your selection to play a sound, you need to go to the control panel and doubleClick the sound icon.

Choose a sound for incomming mail.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If you ever want different sounds for different types of mail, you could set a rule as follows:

Tools > Rules Wiz > New > Start from blank rule

pick "check messages when they arrive"

next

Pick a condition (or don't pick any condition to have the rule apply to all conditions)
next
if you didn't pick a condition you are reminded that the rule applies for all messages...answer Yes.

Check play a sound

Double click a sound

choose a .wav file

finish.


Note this method and the windows sound from control panel conflict... use one or the other method

 

[ereid99]

What OS are you running? If you are running Windows XP make sure the Internet Connection Firewall isn't enabled. If it is disable it and try the e-mail notification again.

 

[Kreiss]

I've tried all of the above and still no luck. I'm using O.S. ME and office XP.

Thaks...

 

[estradahe]

Hey there Kreiss...you may want to try this...not sure if it will work but worth a shot.

1.Close Outlook completely
2.Go to Start/ Run and type in outlook /cleanviews

I'm out of ideas...Good Luck !

Hugo