No MOH on Incoming SIP trunks

[Mstach]

Hi There I am new to the formu.

I am running 3300ICP 4.2. MOH is not working on any incoming SIP calls from bandwidth.com upgraded to 5.0 latest and same thing. Outgoing is fine, incoming PRI is fine. I thought i check before runnign to colo for wireshark traces. Thank you!!

 

[IrwinMFletcher]

Try a conference as well, if that doesn't work (no audio to the sip endpoint) then it's a firewall/port issue.

Assuming here local MOH works.

 

[dryaquaman]

Look at the SIP peer and see if the "Avoid Signaling Hold to Peer" is on. Should be.

Dry Aquaman

http://www.university-music-on-hold.com

 

[SXWizard]

In the COS of the SIP trunks in the General tab go to Call Hold and enable Music on Hold on Transfer.

 

[Mstach]

Thanks for the response.Avoid Signaling Hold to Peer" is on. The only firewall I have is an MBG and that is wide opened. This PBX is in a Colo w

 

[IrwinMFletcher]

And a conference with the SIP trunk works?

 

[armyant]

I have a similar issue...just upgraded to 5.0...now have one-way audio on my remote IP sets on the other side of the SIP trunks...using MutliTech MVP 210...was fine before upgrade...open ticket with Mitel...will check items above...any other suggestions?

 

[Mstach]

Conference is works fine.