VarunaDhananjaya
MIS
Hi all,
I am having serious issue with the IP Office V2 Control unit which is not Applying License.
How issue happens is, I change the V2 Control Unit and replace the SD Card. SD card have all the licenses including Essential Edition.
The same Control Unit is working Fine with the Version 7.0 SD card, but not with the versions higher than 8.0
But I can see all license state is in " Valid ". But I cannot log in to System Status Software it gives me an error " telephony services on ip office have been suspended until a valid software license is installed "
I tried following steps
* reset the System from reset button and make configuration back to default. and applied license back.
* Format and recreate SD Card from Manager Application.
* Reboot system several times.
Does the License depends on the Hardware version of the control unit ? Is there have any solution to get through this issue ?
I am having serious issue with the IP Office V2 Control unit which is not Applying License.
How issue happens is, I change the V2 Control Unit and replace the SD Card. SD card have all the licenses including Essential Edition.
The same Control Unit is working Fine with the Version 7.0 SD card, but not with the versions higher than 8.0
But I can see all license state is in " Valid ". But I cannot log in to System Status Software it gives me an error " telephony services on ip office have been suspended until a valid software license is installed "
I tried following steps
* reset the System from reset button and make configuration back to default. and applied license back.
* Format and recreate SD Card from Manager Application.
* Reboot system several times.
Does the License depends on the Hardware version of the control unit ? Is there have any solution to get through this issue ?