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No hold music ?

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spazz41

Technical User
Sep 13, 2005
149
US
Is it possible to turn off hold music for only one hunt group / 800 number ? We want the hold music to remain on the other numbers, just not one of them.

-Linc
 
No it is all or none. Maybe you could get creative and do something but MOH is always on.
 
If you are on 4.0 or 4.1 yes you can
But you need to use the announcements and VMPro or VMlite
In the announcement tab you can set ringing silence or music


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
tlpeter, thanks
the list of reasons to upgrade to 4.1 is getting bigger and bigger.
 
But thats not on hold. That is when the call is qued. once answered it will get music if the user puts it on hold.
 
True, i missed the hold part


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
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