Hope someone can assist on this - its driving me nuts!!
When the DN16 is called directly, the number of the caller is shown but when the call arrives from the reception (there is an automatic re-routing to the DN16 from reception [DN11], the caller's number is not shown.
Any ideas as to where I should check.
Have compared DN 16 with another DN and can't see anything obvious.
Any assistance is appreciated
Thanks
Jimbo
When the DN16 is called directly, the number of the caller is shown but when the call arrives from the reception (there is an automatic re-routing to the DN16 from reception [DN11], the caller's number is not shown.
Any ideas as to where I should check.
Have compared DN 16 with another DN and can't see anything obvious.
Any assistance is appreciated
Thanks
Jimbo