We recently had ESN implemented on our OP81C but we still have a route that we access directly with an ACOD. Before, we had dial tone after dialing the ACOD but we don't anymore. We can still make a call but it's confusing for our subscribers as they expect dial tone before startong to dial the number. We get flooded with calls (we have 5200 subscribers) as they think there is a problem with the switch.
HELP!
HELP!