No Device in Device configuration

[Hopefull]

Hello,

I use a Tandberg Autoloader SLR50 my problem is, the device MLR3 will show in the device manager with all the slots, but when I start device configuration, there is no device to assign.

Greetings from Hannover, Germany

 

[jimpames]

Feel free to share some details:
-OS Platform
-Arcserve version
-Arcserve install methodology
-Arcserve patches applied
-Arcserve Licensing
-Event log messages...

I'm sure if you post again with details we can make progress...
Sincerely,
jimpames@hotmail.com
Jim P. Ames

http://www.jimpames.com

 

[Hopefull]

Thank you for your answer jimpames!

I solve the problem with the changing of the ID's from the loader and the drive.Suddenly I could assign the drive to the loader.