No Caller ID from NEC to AVAYA and vise versa 1

[rfarouk]

Dear All ,
i've been lost and i had a very hard time with this unaccomplished project , so i wish i really hope that i can find any one here can help me .the case as belowNEAX 7400 ICS upgraded to NEAX 7400 IMX connecting to AVAYA S8720 server and G650 Media gateway the connection is ISDN/PRI TIE trunk ,over more than 6 months i'm trying to setup this connection correctly but i always failed the problem is finally is no caller id fro both sides when i call from NEC to AVAYA i got the Trunk Name on the IPT display when i call from AVAYA to NEC i got "Call" on the wireless sets and i got "DDD" or "12024" on the digital NEC phone set .please let me know what is the right configuration i can do on NEC NEAX 7400 IMX and AVAYA S8720 .

any one have a good ideas ??


Thanks for help
Accept My regards
Ramy

 

[Gielo]

Did you set the CLI up on the Avaya?
I assume you are using normal ISDN q.931
There are three places on the Avaya where you need to set it up

On the station form - send CPN number usually page 2
On the trunk form - send calling number = y and format = unknown
On the cha public form where you need to specify the following :
extension length, ext starting with and the total length

Hope this helps

 

[rfarouk]

Dear Gielo ,

let me call you a servivor man , and i would like to inform you that i'm using a basic QSIG which is opened by default into my license , however there isn't a QSIG application into NEAX 7400 IMX , so i'll try what you told me to do and i'll let you know , and if you please if you can provide me with the proper configuration that i can setup on NEC PABX to make the ISDN/PRI TIE trunk send the Caller ID from thier side , i'll be gratfull .

Once again thanks

Thanks for help
Accept My regards
Ramy

 

[rfarouk]

Dear Gielo ,

when i tried to fill out the public - unknown or private , its tell that Extension located into the dial plain , which is right i put all the extensions located on NEC on my dial palan as aar , so please advise shall i remove it from the dial plane ??

Thanks for help
Accept My regards
Ramy