telephonesteve
Vendor
I have a customer that keeps getting 63-12XX alarm. The XX is the channel number and it is usually from 01-10 but some have been in the high teens and low twentys. It fills the log up in about an hour after I clear it.
The customer has:
XC 5.0
1 T1 Card (in right hand slot of 0x32)
2 6 port combo cards
Nothing in the left slot of the 0x32
1 12x0 w/ 2 LS/DS and 1 E&M (E&M not used but someone said to try installing this to add more DTMF receivers to the system).
5 0x16
1 0x8 analog module
1 NAM
System was install 09/2001. System would ocassionally give this alarm code out but now it is epidemic.
Help!
Thanks,
Steve
The customer has:
XC 5.0
1 T1 Card (in right hand slot of 0x32)
2 6 port combo cards
Nothing in the left slot of the 0x32
1 12x0 w/ 2 LS/DS and 1 E&M (E&M not used but someone said to try installing this to add more DTMF receivers to the system).
5 0x16
1 0x8 analog module
1 NAM
System was install 09/2001. System would ocassionally give this alarm code out but now it is epidemic.
Help!
Thanks,
Steve