A have a problem whit a MXe standalone system.
When a DID call rings on a ip console softkey, the attendant transfers this call to a extension. When there is no answer the call gets back on the recall softkey from the same attendant. But when a set a call forward first alterntive on this extension the recall doesn't work anymore. The reason is that the extension has an other DID nummer, so when that nummer is called first the extension has to ring and after 25 sec the call flows to the attendant. So the problem is it will not work thogher. So is it possilble to get a recall no answer to the attendant and a call forward no answer form the DID at the same extension??
Thanks, Mark.
When a DID call rings on a ip console softkey, the attendant transfers this call to a extension. When there is no answer the call gets back on the recall softkey from the same attendant. But when a set a call forward first alterntive on this extension the recall doesn't work anymore. The reason is that the extension has an other DID nummer, so when that nummer is called first the extension has to ring and after 25 sec the call flows to the attendant. So the problem is it will not work thogher. So is it possilble to get a recall no answer to the attendant and a call forward no answer form the DID at the same extension??
Thanks, Mark.