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No Answer Queue Call

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Jer1983

Jer1983

Technical User
Nov 30, 2016
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Hi, what status does an agent get put in if a queue call gets delivered and he/she does not answer it
 
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If the call RONAs, AUX Default

- Stinney

“The man who asks a question is a fool for a minute, the man who does not ask is a fool for life.” - Confucius
 
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