I have a hunt group w/ agents who enable/disable themselves from hunt group w/ a Hunt Group Enable button. When all agents are not enabled, the caller in to the group will just remain in queue instead of going to the Hunt Group mailbox. Finally, after the Voicemail Answer Time is reached, the caller will go into the group mailbox. Shouldn't caller go straight into Hunt Group Mailbox if no agents are available? R 8.1
cztech /
cztech /