No 3905 Ringer Light

[moonmonster]

Hi People, I have i2004's and 3905 all using headsets in our call centre. The i2004's beep once and the light shines. However the 3905's lamps dont light up which is very confusing. The TN's for the different type of sets are pretty much identical. Here are the TN's for each. Many thanks, Steve


DES 3905
TN 008 1 11 10
TYPE 3905
CDEN 8D
CTYP XDLC
CUST 0
FDN
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST
SCPW
SFLT NO
CAC_MFC 0
CLS TLD FBD WTA LPR MTD FND HTD ADD CRPD STSD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CNTD CLTD ASCD
ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD CDMR
CPND_LANG ENG
HUNT
PLEV 02
CSDN
SPID 1000
AST
IAPG 0
AACS YES
ACQ AS: TN
ASID 17
SFNB 2 5 6 9 10 11 12 13 15 16 17 18 19
SFRB 1 2 15
USFB 1 3 4 5 6 7 9 10 12 13 14 15
CALB 1 3 4 5 6 8 9 10 11 12
FCTB
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 ACD 1950 0 1008
AGN
01 SCR 5208 0 MARP
02 ACNT
03
04 MSB
05 EMR
06 NRD
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 4
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 11 NOV 2008



DES I2004
TN 104 0 00 09 VIRTUAL
TYPE I2004
CDEN 8D
CTYP XDLC
CUST 0
ZONE 000
FDN
TGAR 0
LDN NO
NCOS 7
SGRP 0
RNPG 0
SCI 0
SSU 0010
XLST
SCPW 5210
SFLT NO
CAC_MFC 0
CLS CTD FBD WTA LPR MTD FND HTD ADD HFD CRPD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CNTD CLTD ASCD
ABDD CFHD FICD NAID BUZZ AGRD MOAD
UDI RCC HBTD AHD IPND DDGA NAMA MIND PRSD NRWD NRCD NROD
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
FDSD NOVD VOLA VOUA CDMR ICRD KEM2
CPND_LANG ENG
HUNT
PLEV 02
CSDN
SPID 1000
AST
IAPG 0
AACS YES
ACQ AS: TN
ASID 17
SFNB 2 5 6 9 10 11 12 13 15 16 17 18 19
SFRB 1 2 15
USFB 1 3 4 5 6 7 9 10 12 13 14 15
CALB 1 3 4 5 6 8 9 10 11 12
FCTB
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 1950 0 1009
AGN
01 SCR 5209 0 MARP
02 ACNT
03 MSB
04 EMR
05 NRD
06 ASP
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 30 JUL 2008

 

[bigindian65]

tried another set? led is probably out.

Mato' Was'aka

 

[johnpoole]

the 3905 should light, you can't stop the overhead from lighting IF the line rings.. if your auto answer.. no ring, no light.. my ip phone in aa mode does the same thing

john poole
bellsouth business
columbia,sc

 

[moonmonster]

Thanks guys, its all of the 3905 sets in our call centre that dont light up when presented a call.

Any more ideas?