No 3300 load has been found at the specified location.

[loopretnav]

What will be the cause of this FTP appears to be setup correctly. I am trying to upgrade a 3300 CXI controller.

 

[TheMitelGuy]

The controller cannot find the BootInstall file at the FTP site you have pointed the upgrade tool to.

 

[loopretnav]

When I open c:\inetpub\ftproot I can see Boot_Install file is there.So this upgrade should start.

 

[TheMitelGuy]

Is your FTP program pointed to c:\inetpub\??

 

[loopretnav]

My FTP program is pointed to c:\inetpub\ftproot
I changed account to login name as user for Administrator
and when I FTP:\\192.168.1.7 I see all the files.

 

[paterson]

Do you have the proper IP address of the FTP server assigned in the software installer tool?

 

[kwbMitel]

Check for Windows Firewall (OFF)

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[loopretnav]

I am now at the point where I have reinstalled FTP.
I have tried a different controller.

 

[Lundah]

What's your bootline setup look like? Can you post a capture?

 

[loopretnav]

Finally got the upgrade going.
I had Allow Anonymous Connections selected.
Allow only anonomous connections was selected.
Allow IIS to control password was not selected.

made changes.
Allow Anonymous connections - checked
Allow Only Anonymous Connections - unchecked
Allow IIS to control password - checked

Now that the controller is upgraded I have one more problem.

1. I connect a phone to a port on the CXI controller but the phone is not getting ip address from the controller.The phone just sits in DHCP: Discovery

2.DHCP is enabled

3.I am not sure of the setting for IP configuration.

any ideas.

 

[paterson]

go to the maintenance commands and type in "dbms stat". Look for this line "DBMS info: DBMS_INITIALIZED is on " If it says OFF, then you need to do another command, "DBMS SAVE". This will turn on the DHCP.

 

[loopretnav]

Did the dbms save and all is well

thanks