Anyone have an idea where there might be any Support Specialist practice exams for tests 920-105 SCCS Install and Maint. and 920-106 Symposium Call Center?
I just took the 920-105, 920-106 and the 920-118 and 920-119 last week. Passed them all. All I can say is make sure you look at the BOLD items in the I&M. You can also review some sample test questions on the Nortel website.
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