NIS 2004 and Windows 98 -Multiple Problems

[farmor]

I see that many are having problems with all/most versions of NAV/NIS, some similar to mine, but none exactly alike. I've had it less than three months and spent more hours than I can count just trying to get the system running after Norton corrupts it. It seemed to install satisfactorily, but when I couldn't import my address book into Netscape and was told that only worked with OUtlook, tried and found that OUtlook wouldn't open. It went into a loop with NIS. Then I found that Automatic Live Update was not running. I was told by Tech support (email) to uninstall and reinstall, clean boot. Did that. No help. I tried running it manually and it wouldn't run, broke off mid-way. Annoyance made me run it two more times in succession and it finally ran, updating for two hours , much software as well as defs. This cleared up the Outlook problem and also some problems with other sites that were being partially blocked. It seems the retail CD is very buggy. Yet whatever the problem, tech support wants you to uninstall and reinstall to the buggy version. The current and continuing problem is that about every two-three days after I've downloaded the latest virus defs, Norton disables itself (sometimes I can't open it from desktop icon or start>program file & it removes itself from the tray), other times if I can open the window, all options are disabled, it locks me out as supervisor so that I can't access or change any options, and launches the dial-up network connection window in a way I have been unable to locate and prevent, except for deleting the settings.liveupdate files and then resetting to interactive live update. (I've studied manuals, gone into the Startup, Win.ini, etc. I'm running out of patience and time to do any more digging.) Sometimes an "internal program error discovered, uninstall and reinstall" message appears; if I try to run Liveupdate in this condition, an LU1814 message appears. Techs may respond after lengthy delays with inane questions that I now consider are simply stalling moves and either no advice except "uninst/reinstall" or "read knowl. base art.which doesn't work/not relevant. Are they perhaps sitting in Southeast Asia with no knowledge of the product? From reading some of the posts here, I'm more convinced than ever.I had heard that Norton AV products were so good and I'm really disappointed. This is clearly a Beta product, if that. Can anyone suggest a good antivirus and firewall for home use? (My previous experience with McAfee was also not good.) Thanks for any suggestions.

 

[Peedo]

Hi Farmor, I understand your frustration. I too have had the same kind of problems. You can look at my thread dated March 10th ( I go by the handle "Peedo" and the topic is Norton Internet Security Crashing), and I've outlined everything I've tried without any success. There may be something there you haven't tried but I wouldn't be surprised if it is all old news to you. I am soon going to uninstall my Norton Internet Security and replace it with PC-cillen by Trend Micro (I really can't wait to get that *&%#$* Norton software off my system!). Here is their site address (below) for the software but I also gave you their home page too. I did some research and it seems to be well appreciated by those who have it, uses less resources than NAV, is stable (not locking or crashing), costs under $50 for a full internet package, AND they have good tech support according to the chat rooms (thought you'd like that.) Good luck. Let me know how you do. Peter VH (Peedo)

http://www.digitalriver.com/dr/v2/e...269&PID=618129&DSP=&CUR=840&PGRP=0&CACHE_ID=0

or try their home page at

http://www.trendmicro.com/en/home/us/personal.htm

 

[farmor]

Thanks very much for the suggestion. I checked it out and unfortunately, it doesn't work with either browser I currently use, nor the one I was considering. I've heard so much about the bugs in Netscape 7.0 and IE 6.0 that I don't feel like adding new problems to the other at present. Any other good AV products? Does Panda work with Netscape 4.75 and IE 5.5? Their site doesn't say. Also AVG?
I tried an interesting experiment today. Norton has been disabling itself again, three days after I did a Liveupdate (three days seems to be the trigger) and also putting up the Dial connection window on boot up. This time I let it connect, then opened Norton. At first it showed me not logged in, then after jiggling it a bit, I was in as supervisor, it was upset that automatic update was off (it had turned it off, not me) and suddenly it was back in the tray. Can't really explain why, but it may help someone make the thing usable.