night service

[cm6043]

Do you know how to activate the night service when i enter the following data. After 18:00, I press the "MakeSetBusy" and make an incoming call from outside, we just hear ringing tone but not reach 8824.

REQ PRT
TYPE NIT_DATA
CUST
TYPE NIT_DATA
CUST 00
NIT1 8811
TIM1 00 00
NIT2 8824
TIM2 18 00
NIT3
TIM3
NIT4
TIM4
RPNS NO
ENS NO

 

[Supernn]

Just remove the headset from the attendant console.
If you don't have one, please post the TN settings of the main phone (maybe your hunting is not setup correctly).
You might want to consider this:
LD 16 CDB (PRT in LD 21):
RDR_Data
...
CRT0 (or 1/2/3) 18 00 08 00 (or any other time)
...

LD 20
Insert CLS RTDA (besides CFHA CFTA HTA FNA)
Insert AEFD 8824
Insert AEHT 8824
Insert AHNT 8824
Insert ARTO 0 (or 1/2/3)
Then place the phone on MSB before leaving.

 

[janaya]

All looks good here, but RDR is in LD 15.

 

[cm6043]

I have followed all the step but still failed to access 8824. Now, I implement the 8824 as ACD and a service number in Call Pilot.

Our receiption DN

AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
ARTO 0
AFD
AHNT 8824
AEFD 8824
AEHT 8824
KEY 00 ACD 8811 0 2811
SPV
01 NRD
02 MSB
03 SCR 8911 0 MARP
CPND
CPND_LANG ROMAN
NAME Reception
XPLN 27
DISPLAY_FMT FIRST,LAST
04 DSP
05 DWC 8811
06 ADL 20

===========================================


ACD DNS AVAIL: 270 USED: 30 TOT: 300
REQ prt
TYPE acd
CUST 0
ACDN 8824
TYPE ACD
CUST 0
ACDN 8824
MWC NO
DSAC NO
MAXP 1
SDNB NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
NCFW 2889
FNCF NO
CWTT NONE
HMSB YES
ACPQ NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OVDN
=============================================

Thanks

 

[Supernn]

Janaya: You've got me there !!

CM6043: Why don't you use the 2889 instead of the 8824 in the phone settings?