tr0ubleman
IS-IT--Management
Hi,
I've posted this message on this forum and the Meridian forum, because I'm not sure which one it's supposed to be on. I'm an IT guy, who's been assigned to change a few things in are NORSTAR phone system. By looking at the FAQ's on this site, I've been able to fix everything they wanted except one thing:
They wanted the night service changed from 5:30PM to 5:00PM. I did that, but the daytime AA table picks up until 5:30, even if we're on night service. How do I make it so our night service message goes on whenever we put on night service? Also, it they daytime AA table picks up during night service, even if I go to manual night service, unless it's after 5:30.
Here is some system information:
We have a Meridian M8X24-DS and a Norel Startalk Flash 4 CH 1.7
Using your FAQ's, I've determined that the KSU and software version is: MDR5 ENG/SP (Including DR5.1)
Please let me know if you need anymore information, and thanks in advance.
More information:
Normal service: AA table picks up after 6 rings
Night service: picks up on the first ring
(BTW, I'm a total noob to Norstar, I knew how to do the feature **config, **admin, and some of the voice mail configs, before coming to this site.)
I've posted this message on this forum and the Meridian forum, because I'm not sure which one it's supposed to be on. I'm an IT guy, who's been assigned to change a few things in are NORSTAR phone system. By looking at the FAQ's on this site, I've been able to fix everything they wanted except one thing:
They wanted the night service changed from 5:30PM to 5:00PM. I did that, but the daytime AA table picks up until 5:30, even if we're on night service. How do I make it so our night service message goes on whenever we put on night service? Also, it they daytime AA table picks up during night service, even if I go to manual night service, unless it's after 5:30.
Here is some system information:
We have a Meridian M8X24-DS and a Norel Startalk Flash 4 CH 1.7
Using your FAQ's, I've determined that the KSU and software version is: MDR5 ENG/SP (Including DR5.1)
Please let me know if you need anymore information, and thanks in advance.
More information:
Normal service: AA table picks up after 6 rings
Night service: picks up on the first ring
(BTW, I'm a total noob to Norstar, I knew how to do the feature **config, **admin, and some of the voice mail configs, before coming to this site.)